Privacy Policy

At ServeU.in ("ServeU", "we", "us", or "our"), accessible from https://serveu.in, we are committed to safeguarding the privacy and confidentiality of our visitors and users. This Privacy Policy explains what information we collect, how we use and protect it, and your rights.

1. Information We Collect

We collect minimal information necessary to provide hyperlocal discovery services:

• Contact Information: When you unlock offer contact numbers or submit an inquiry, we collect your 10-digit mobile number and optional name.
• Location Preferences: Your selected area/locality (such as Balianta, Hanspal, Patia) or device geographic coordinates when you grant browser location permission.
• Technical & Log Data: Internet Protocol (IP) address, browser type, operating system, and timestamp of request for security and fraud prevention.

2. How We Use Your Information

We use the collected information solely for the following purposes:

• To connect you with the specific local store or service provider whose deal you requested.
• To display relevant local deals, discounts, and businesses within your selected locality radius.
• To remember your area preferences for seamless return visits.
• To detect, prevent, and protect against fraudulent activity and spam.

3. Information Sharing & Disclosure

We DO NOT sell, rent, or trade your personal telephone numbers or data to third-party data brokers or marketing agencies. When you explicitly request contact details for a specific deal, your phone number is shared only with that particular store merchant to facilitate your booking or offer redemption.

4. Cookies and Local Storage

ServeU uses browser cookies and local storage to store your preferred location selection (e.g. `serveu_location`) and remember your contact number on your device so you do not need to re-type it repeatedly. You may disable cookies in your browser settings, though some location filtering features may be affected.

5. Data Security

We implement industry-standard administrative and technical security measures (including SSL encryption and secure database parameterization) to protect your information against unauthorized access, alteration, or disclosure.

6. Your Privacy Rights

You have the right to request access to the personal data we hold about you or request its deletion from our lead database at any time. Simply contact us at [email protected].

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at [email protected] or by calling +91 9658590066.